Shipping and Delivery Policy

Effective Date: [24.11.2024]

Welcome to [www.drkirpajohar.in]! We are committed to ensuring your orders are delivered promptly and securely. This Shipping and Delivery Policy outlines the terms governing shipping and delivery for purchases made on [https://drkirpajohar.in/].

1. General Information
2. Serviceable Locations

• We ship to [list serviceable countries/regions].
• Orders outside these areas are not eligible for shipping unless otherwise specified.

1. Shipping Charges

• Shipping fees vary based on product weight, dimensions, destination, and shipping method.
• Final charges will be displayed at checkout.

1. Delivery Partners
   We work with reliable logistics partners to provide fast and secure deliveries.
2. Order Processing Time
3. Standard Processing Time

• Orders are processed within [1-3 business days] upon payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

1. Exceptions

• Processing times may extend during peak seasons, holidays, or due to unforeseen circumstances.
• You will be notified of significant delays.

3. Shipping Methods and Delivery Timeframes
4. Standard Shipping

• Estimated delivery: [5-7 business days].

1. Expedited Shipping

• Estimated delivery: [2-3 business days].

4. Tracking Your Order

• Once your order is shipped, a tracking number will be provided via email or SMS.
• You can monitor the status of your shipment on our website or the courier’s tracking platform.

5. Failed Deliveries and Redelivery
6. Incorrect Address

• Ensure all delivery details are accurate during checkout.
• We are not responsible for failed deliveries due to incorrect or incomplete addresses.

1. Missed Deliveries

• If a delivery attempt fails, the courier will contact you or attempt re-delivery.
• Additional charges may apply for reshipment if the package is returned to us.

6. International Shipping

• For international orders, customs duties, taxes, and additional charges may apply.
• The recipient is responsible for these fees. Delivery times may vary due to customs processing.

7. Damaged, Lost, or Delayed Shipments
8. Damaged Shipments

• Inspect your package upon delivery. If items are damaged, notify us within [ 48 hours] and provide photos of the damage.
• We will arrange for a replacement or refund as applicable.

1. Lost or Delayed Shipments

• If your shipment is delayed or lost, contact us immediately.
• We will work with our courier partners to resolve the issue.

8. Cancellation of Shipment

• Orders can be cancelled before they are processed for shipping.
• Once shipped, cancellations are not allowed, but the order may qualify for return or refund (refer to our Returns Policy).

9. Changes to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Updates will be posted on this page. Continued use of our services indicates acceptance of the updated policy.

For questions or concerns, please contact us:

• [Dr.Kirpa Johar Laser Therapy Foundation]
• Email: [haridaanacademy@gmail.com]
• Phone: [+91 98861 60162]
• Address: [Haridaan Dental Clinic,Ground Floor, 1CC-215 1 st C Cross, 2nd Main Rd, Kasturi Nagar, Bengaluru, Karnataka 560043]